feelThere believes your product should always be replaced for free. So instead of
charging fee for lost orders we ask you to purchase a gift certificate that you can use
towards any future purchase on our website and send this certificate's keycode with your
request email for product replacement.ALL
DOWNLOAD PRODUCT PURCHASED DIRECTLY FROM FEELTHERE
-if you have the original receipt you can re-download your product without
contacting us
-if you don't have the receipt please send us your name, address and the estimated date of
purchase and your $10 gift certificate number
FEELTHERE DOWNLOAD PRODUCTS PURCHASED FROM OTHER VENDORS
-if you have your original receipt please send it to us along with your $20 gift
certificate number
-if you don't have your original receipt please contact the reseller
ERJ 145 PIC PURCHASED FROM FEELTHERE'S OLD WEBSITE
BEFORE JUNE 10th 2005
-if you have the original receipt please send an email to support@feelthere.com and we'll replace your order
without asking for the gift certificate (offer is valid until Dec 31st 2006)
-if you don't have the receipt please send us your name and address and your $10 gift
certificate number
The CRJ, 737 and the 777 download version cannot be replaced by feelThere as it was never
sold by us.
$10 gift certificate
$20 gift certificate
The gift certificate is non refundable in any circumstances
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