Our Returns policy:
FeelThere, Inc. does not typically accept refunds or returns on any of its digital products due to copyright and licensing restrictions.
However, we understand that problems may occur. If you experience issues specifically related to the downloading process, or if the downloaded product’s installer does not function as intended (referred to as “defective”), please contact FeelThere’s support team at support@feelthere.zendesk.com or at the FeelThere support desk within 14 days of purchase.
We are committed to helping you overcome these issues and to provide a working installer of the product. If our technical support team confirms the issue and we are unable to remedy the problem within 30 days, a store credit or an exchange may be offered at our discretion.
Please note, any issues arising from bugs or malfunctions within the software post-installation are not considered to fall under the category of “defective” products. We assure you that we take all software bugs seriously and actively work to patch and improve our games regularly.
Furthermore, if you have purchased a FeelThere product through a third-party seller, please understand that your purchase is subject to that seller’s return policy. In case of any disputes or refund requests, you would need to contact the third-party seller directly.
FEELTHERE, INC. reserves the right to modify this document at any time without obligation to notify anyone.
